Privacy Policy

This Privacy Policy describes how Pin-Up collects, processes, protects, discloses, and destroys personal data provided by users of the platform. All processing activities are conducted on the basis of user consent, obtained through registration and continued use of the services. The operator is committed to maintaining the confidentiality and security of personal information in accordance with applicable data protection standards. By accessing or using the platform, users acknowledge and accept the terms outlined in this document.

Privacy and Data Protection

The platform collects personal data necessary for account creation, identity verification, transaction processing, and compliance with legal obligations. This includes names, contact details, identification documents, financial data, and usage logs. Technical measures such as encryption, secure servers, and access controls protect stored information from unauthorized access, loss, or misuse. Organizational safeguards include staff training, confidentiality agreements, and regular security audits.

Users retain the following rights regarding their personal data:

  • Access: Request a copy of stored personal information
  • Correction: Update inaccurate or incomplete data
  • Deletion: Request removal of personal information, subject to legal retention requirements
  • Restriction: Limit processing activities under certain conditions
  • Objection: Oppose processing based on legitimate interests

All processing activities comply with the Information Technology Act, 2000, and relevant Indian data protection regulations. The operator ensures that personal information is handled lawfully, transparently, and only for specified purposes.

Use of Collected Information

Personal data collected through the platform serves multiple legitimate purposes:

  • Account Management: Registration, authentication, and maintenance of user profiles
  • Transaction Processing: Deposits, withdrawals, and financial record-keeping
  • Service Delivery: Providing access to gaming products, sports betting, and related services
  • Improvement: Analyzing usage patterns to enhance platform functionality and user experience
  • Marketing: Sending promotional offers, bonuses, and updates, subject to user preferences
  • Analytics: Generating reports on platform performance and user behavior
  • Compliance: Meeting legal obligations, including anti-money laundering checks and responsible gaming measures

All processing is conducted transparently, with clear notification of purposes at the point of collection. Users may withdraw consent for marketing communications at any time. Data is retained only as long as necessary for the purposes outlined or as required by law.

Access to Information

Users may access, review, and update their personal information through account settings or by contacting customer support. Requests for correction are processed promptly to ensure accuracy. Deletion requests are honored unless retention is required for legal, regulatory, or contractual purposes.

To submit a request:

  1. Log in to your account and navigate to profile settings
  2. Select the data management option
  3. Follow the prompts to view, edit, or request deletion
  4. For complex requests, contact support with verification details

By using the platform, users consent to security verification procedures, including identity checks and fraud prevention measures. Payment processing is handled by third-party providers who operate under their own privacy policies. These providers process financial data securely in accordance with industry standards and applicable regulations.

Protection of Children’s Privacy

The platform is intended for users aged 18 years and above. Individuals below the legal age of majority in India are prohibited from creating accounts or using the services. The operator does not knowingly collect personal information from minors.

Age verification relies on self-declaration during registration and may include document verification as part of compliance procedures. The platform cannot independently verify the age of all users without official identification.

If a parent or legal guardian becomes aware that a minor has provided personal data without authorization, they should contact customer support immediately. Upon verification, the account will be closed, and all associated personal information will be permanently deleted from the system within a reasonable timeframe.

International Data Transfers

Personal information may be transferred to and processed in jurisdictions outside India where the platform’s service providers, technology partners, or payment processors operate. These transfers are necessary to deliver the full range of services offered.

By using the platform, users consent to such international transfers. All partners and processors are contractually obligated to maintain confidentiality and implement appropriate security measures comparable to those applied domestically. Data protection standards are upheld regardless of processing location.

Where personal information is transferred to countries without adequate data protection laws, the operator implements additional safeguards, including contractual clauses and technical protections, to ensure continued security and privacy.

Use of Cookies

Cookies are small text files placed on devices to enhance user experience and platform functionality. The platform uses cookies for:

  • Statistics: Collecting anonymous usage data to analyze traffic patterns
  • Behavior Analysis: Understanding how users interact with features and content
  • Personalization: Remembering preferences, language settings, and account status
  • Service Improvement: Identifying technical issues and optimizing performance

Cookies typically remain active for one year from the date of placement. Users can manage cookie preferences through browser settings, though disabling cookies may limit access to certain features. The platform does not use cookies to store sensitive personal information such as passwords or payment details.

Third-party cookies from analytics providers may also be present. These are governed by the respective providers’ privacy policies.

Acceptance of Privacy Policy

Use of the platform constitutes full acceptance of this Privacy Policy. By creating an account, placing bets, or accessing any services, users confirm that they have read, understood, and agreed to all terms.

The current version of this document, as published on the website, supersedes all previous versions. Users are responsible for reviewing the policy periodically to stay informed of any changes. The date of the most recent update is displayed at the top of the document.

Failure to accept these terms requires users to discontinue use of the platform immediately. Continued access or activity following policy updates indicates ongoing consent.

Third-Party Privacy Practices

Personal data may be shared with third parties under the following circumstances:

  • Legal Obligations: Disclosure to law enforcement, regulatory authorities, or courts when required by law
  • Dispute Resolution: Sharing information relevant to legal claims, investigations, or enforcement actions
  • Contractual Agreements: Providing data to service providers, payment processors, or technology partners necessary for platform operation

When third-party partners are listed on the website, their roles and data access are specified. Where partners are not publicly listed, users will be informed of the purpose and scope of sharing at the point of collection or before data transfer occurs.

By providing personal information, users consent to its disclosure to authorized third parties for the purposes outlined. All recipients are contractually bound to maintain confidentiality and use data only for specified purposes.

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